Terms & court rules.

1. Bookings

Courts, sessions and coaching are booked through Playtomic, whose own terms apply to payment and the booking itself. Courts can be booked 14 days ahead. Slots are 60 or 90 minutes and include the time to enter and leave the court.

Cancellations

Cancel in Playtomic up to 24 hours before your slot for a full refund. Inside that window the booking is charged in full, as are no-shows. Repeated no-shows may lead to booking restrictions.

Late arrival

Your slot ends at the booked time regardless of when you arrive. Courts not claimed within 15 minutes may be released.

2. Membership

Membership terms will be published here when membership opens. Membership will be personal and non-transferable, and members will have the statutory 14-day right to cancel after joining.

3. Coaching and sessions

Group sessions may be cancelled if too few players book; if we cancel, you get a full refund or a transfer. Private coaching is arranged directly with the coach and confirmed in writing. Coaching cancellations follow the same 24-hour rule.

4. Court rules

1. Clean, non-marking sports shoes only. No outdoor footwear on court.
2. Padel balls only. Tennis balls damage the glass and are not permitted.
3. Leave the court as you found it: gate closed, no litter, equipment returned to reception.
4. Under-16s must be supervised by an adult on site unless attending a coached junior session.
5. No food or glass on court. Water in closed bottles is fine.
6. Respect other players: keep noise reasonable, don't walk behind live courts, and wait for a point to end before crossing.
7. Hire rackets are checked out to the named player, who is responsible for their return in the same condition.
8. Play stops immediately if staff call a safety halt.
9. Abusive behaviour towards staff or other players results in removal and may lead to a ban.
10. Photography and video for personal use is fine; commercial filming needs prior written permission.

5. Safety and liability

Padel is a physical sport. You play at your own risk and are responsible for ensuring you're fit to play. We maintain courts and equipment to a safe standard, and our liability for injury caused by our negligence is not limited. Beyond that, we are not liable for loss or damage to personal property, or for losses not caused by our breach of these terms.

6. CCTV and photography

The club uses CCTV for safety and security. We may photograph or film club events and socials for our website and social media; tell staff if you'd prefer not to be included.

7. Events and private hire

Private hire is confirmed on a signed booking form and deposit. Cancellation terms and responsibility for damage are set out in the booking form.

8. General

These terms are governed by the law of England and Wales. We may update them; the date at the top shows the current version. Questions to hello@locopadelclub.co.uk.